You may initiate the request of an exchange/return of a product if:
(a) Product does not fit;
(b) both the product and shipping package have been damaged;
(c) Product is defective;
(d) parts of the Product or accessory is missing;
You can exchange/return the product(s), purchased from us provided the product(s) satisfy below mandatory conditions:
The product has not been worn, cleaned or tampered with by you.
The brand tags, original packaging material, accompanying accessories are intact and not altered, damaged or discarded by you.
The product is not altered, unless proven vendor defect.
Return is being initiated against the order under which it was bought and the product matches our records.
There is no foul odour, perfume, stains, dents, scratches, tears or damage on the product.
The product(s) if bought as a set should be exchanged as the complete set.
Products returned should be in unused, undamaged, unwashed and in a saleable condition.
We are satisfied that the product has not been rendered defective or unusable.
We offer exchanges & returns within 7 days from the date of delivery. Once your exchange/return query has been accepted by our team, a notification will be sent to your registered email and your order will be picked up by our logistics partner within 24-48 hours.
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